HostGator is a web hosting company headquartered in Houston, Texas (and) as of 2010 Austin, Texas. Originally they were headquartered in Boca Raton, Florida. It was founded in 2002 by Brent Oxley. Current CEO is Adam Farrar since EIG acquisition. They do have several international offices. Hostgator opened a Canadian office in 2006. Hostgator serves Canada with its USA located data centers. In 2007 Hostgator opened an office in Santa Catarina, Brazil.
Hostgator has all of the familiar hosting options to choose from: Shared, Cloud, VPS, Dedicated, and WordPress specific packages with lower than average pricing (a strategy for their success). Hostgator data centers are located in Provo, Utah, Dallas, Texas, Houston, Texas, “and other locations”. In June of 2012 Hari Ravichandran of EIG reportedly acquired HostGator for 225 Million USD and as part of the deal Brent would step down his CEO role in the company. Current CEO is Adam Farrar who first joined HostGator March of 2009. The timeline shown on their website says on November 29 2011 Hostgator received their 5-Millionth LiveChat.
To offset energy consumption environmental impact, Hostgator takes green initiatives by purchasing Wind Powered Certified RECs. Now when they buy REC’s they don’t necesarily have to be wind powered they can be from any renewable energy source but companies like Hostgator who are buying the REC’s they do have a lot of choices of where to buy them and they choose to buy them from company’s using Wind turbine generated as power generation source. This is to say Hostgator is supporting wind energy companies (exclusively) in doing so.
While other hosts including well known hosting brands in the league of Hostgator, often rent office buildings while HostGator owns it’s own 25,000 sq. ft 4 story building in Houston complete with its logo on the building. Their Austin office building is 100,000 sq. ft which also prominently features its Hostgator logo across the front of the building. To give you some idea on how “big” of a web hosting company that HostGator is, they made 34.2 Million Dollars (revenue) in 2008. Like many web hosting companies, HostGator was bought out by EIG.
Hostgator Review of Pros & Cons
Hostgator has been so successful because of their expert marketing, superior web hosting quality for the cost, their lower than average pricing, and customer service which is according to varied reviews at worst acceptable and at best absolutely splendid.
There is nothing real wrong looking with Hostgator on our view. Hostgator should be an excellent low priced provider no matter what hosting solution you’re going for. And now for the pros and cons:
- 24/7/365 Server Monitoring and 24/7/365 Support Availability
- Unlimited email accounts
- Unlimited MySQL Databases means virtually no chance of incompatibility problem which would otherwise shut down a site that was moved from one server to another with (sometimes inevitable) server migrations (Good, considering long term hosting where changes take place at data centers etc).
- Weekly off-site backups (protection of your websites Automatically copied; requires no initiative from user)
- 45 Day money back guarantee
- Support Contact is by Phone, Live Chat, and Ticket System
- simple and familiar cPanel with instant shopping cart, blogs, forums, and more.
- Free Website Templates; supports WordPress, Joomla, Drupal, Magento, and others.
- Provo Utah data center alone houses Bluehost, HostGator, HostMonster, and JustHost. It just makes you wonder if some of these companies are sharing the same servers even? Maybe not but somehow it seems possible and gives us something to list for a con. Hostgator was hacked in 2012 after a group going by UGNazi contacted Hostgator impersonating a senior employee and was granted root access compromising sensitive information of thousands of customers but luckily the issue was resolved. Hostgator’s Utah data center has been through a couple of power outages one in 2013 and 2014 but not by fault of Hostgator.
- Prices are extra low. Are they too low?
- Customer support in terms of wait time anyway has mixed reviews from what we’ve seen
Hostgator Review Summary
Hostgator is a big and well known company. In terms of their marketing success and pricing we think of them on the level of Godaddy, as they are two companies that are highly competitive with one another using similar strategies and both are very popular hosting companies. What we like about Hostgator is just navigating their site is so simple to understand and simply laid out. Because they use cPanel and not custom built server software, navigating your cPanel is going to be easy and fool proof.